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Welcome to Krishna Mehta! The website www.krishnamehta.com is owned and operated by Palanpur Hastakala pvt ltd. Your use of www.krishnamehta.com and any purchases that you make will be governed by the terms and conditions below (the “Terms”) and our Privacy & Security Policy. We expect you to read them through carefully and print a copy for future reference, but here’s what we’ll be talking about: 

 

Registration

To use some of the services and features made available to you on this Site, you will need to Register. We may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please log in and then make any amendments on the ‘My Account’ section of the site. 

 

Terms of Purchase

These Terms apply to all orders of Krishna Mehta products made by you on our Site. 

 

Ordering

All orders shall be deemed to be an offer by you to purchase the products in accordance with these Terms.

The checkout stage sets out the final details of your order. Following this, we will send you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Krishna Mehta.

The acceptance of orders shall be at the entire discretion of Krishna Mehta and the completion of the contract between us will take place on despatch to you of the Products ordered (unless we have notified you that we do not accept your order or you have cancelled all or part of it).

Delivery of multiple free promotional products to the same customer within the same promotion, will be at the discretion of Krishna Mehta. 

 

Prices, Taxes and Duties

All prices quoted are exclusive of delivery charges – please refer to the Delivery and Shipping section.

Outside India, the prices quoted do not include any additional taxes or duties. You are responsible for payment of any local duties or taxes which may be payable on entry of your order into the relevant country. You authorize Krishna Mehta to issue all certificates and documents required for any such duties or taxes. Krishna Mehta cannot be held liable for any of these extra costs, but will of course endeavour to help you in anyway we can with any queries that you have.

While we try and ensure that all prices on our Site are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the Product, you will receive a full refund. 

 

Payment

Depending on you billing , you can pay in US Dollars or Indian Rupees.

Payment can be made by Credit Cards, Debit Cards, Net Banking, Cash Card, Mobile Payments, Wallet . Payment will be debited and cleared from your account upon receipt of your order by our nominated payment agent, CCAvenue. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.

In the event that we are unable to supply the products, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products. 

 

Promotional Codes

Promotional codes entitle you, at the time of ordering, to a discount on an order with Krishna Mehta. Only one promotion code can be used per order. Discounts do not apply to delivery and other charges. Promotion codes are only valid for a limited period of time. The expiry date will be publicised with the relevant promotional code. Delivery of multiple free promotional products to the same customer within the same promotion, will be at the discretion of Krishna Mehta.

There are no expiry dates on VIP discount cards sent to specific customers by Krishna Mehta. However, Krishna Mehta reserves the right to cancel any card and/or withdraw the code at any time without notice. VIP discount cards may only be used by the person named on the card. 

 

General

Any variations to these Terms must be in writing, otherwise they will not be binding on either party.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the Site (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use the Site and your continued use of the Site will signify your acceptance to be bound by the latest terms and conditions.

You will leave in position and not cover, deface or erase any notices or other marks which we may place on or affix to our products. You further acknowledge that all intellectual property rights in Krishna Mehta products do and shall continue to belong to Krishna Mehta and that you will not infringe any such rights.

All sizes, measurements and the size guide are approximate but we do try to make sure they are as accurate as possible.

For all products sold by Krishna Mehta, there may be minor variations in colour, texture, shade and general appearance. In addition, we have made every effort to ensure the colours that you see on our Site accurately reflect the colour of our products on delivery. However, the settings on your computer and/or monitor may cause discrepancies. Krishna Mehta shall not be liable for any of these variations which are outside its control.

Krishna Mehta shall not be liable to you for: (i) cost of any substitute goods; (ii) any defects caused by your or a third party’s misuse, neglect or default; (iii) any defects caused by fair wear and tear; (iv) any defects caused by failure to follow our instructions in relation to cleaning and use of our products.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited to excluded under applicable law.

The Terms and Privacy Policy on our Site are governed by and construed in accordance with the laws of India and you submit to the exclusive jurisdiction of the Courts of India. 

 

Delivery & Shipping

Krishna Mehta delivers worldwide via Fedex. Your order will be dispatched once payment has been approved and your order has been verified.

Items in your basket can be delivered to one address only.

Delivery charges are specified in shipping charge details. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Krishna Mehta shall be under no liability for any delay or failure to deliver your order within estimated timescales.

Krishna Mehta has arranged for all merchandise in transit from Krishna Mehta to the delivery to be insured against theft and accidental damage at no cost to you, until the merchandise has been delivered to the specified delivery , at which point the merchandise is no longer covered by insurance. 

 

Cancellations & Returns Policy

For Returns please contact us at online_support@krishnamehta.com

You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances (i.e. National Holiday). Any accepted cancellation beyond 24 hours will be exclusively at the discretion of www.krishnamehta.com

A cancelled order will result in a credit to the users credit card/account. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.